Frequently Asked Questions
Everything you need to know about your hair and skin care journey.
When can I expect to see results from the hair growth oils?
Consistency is key. Most customers begin to see noticeable improvements in hair thickness and length within 4 to 8 weeks of consistent, daily application.
Are Bask and Lather products safe for all hair types?
Yes, our products are formulated with natural ingredients that are effective and safe for all hair textures, including curly, coily, wavy, and straight hair, as well as chemically treated hair.
How long does shipping take?
Orders are typically processed within 3-5 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
What is your return policy?
Due to the nature of our handcrafted beauty products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a resolution.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
Are your products organic and cruelty-free?
We pride ourselves on using high-quality, cold-pressed oils and natural ingredients. All of our products are 100% cruelty-free and never tested on animals.